System Computing Services provides training and outreach assistance, including coordination and delivery of training for select applications and support with change management.

Scope

System Computing Services will:

  • Develop, coordinate, and deliver end-user technology training for select applications and systems.
  • Facilitate System-wide technology-related training opportunities.
  • Provide new hire orientations and ongoing end-user training to NSHE System Administration unit staff.
  • Provide cybersecurity awareness and web accessibility training to NSHE System Administration unit staff.
  • Develop and publish a monthly Workday training calendar.
  • Deliver weekly webinars and other scheduled function-specific training courses for Workday.
  • Conduct client needs assessments and collaborate with campus training coordinators for the scheduling, development, and delivery of customized Workday training.
  • Develop, publish, and maintain job aids to assist employees with Workday business process navigation.
  • Assist institutions with Workday change management.

Client Responsibilities

  • Provide an authorized campus Training Coordinator for Workday communications and requests.
  • Provide an authorized campus Change Management Coordinator for Workday communications and requests.