Office of the CIO
Dr. Anne Milkovich
Dr. Anne Milkovich is the Chief Information Officer for the Nevada System of Higher Education. Anne has over 15 years of experience in higher education including CIO and related roles at the University of Wisconsin Oshkosh and Montana State University. Prior to that, Anne spent 20 years in private sector IT fields and business consulting.
Her education includes an MBA and a doctorate in Higher Education Administration, with research in the practice of academic program prioritization. Her IT experience is primarily in the business management aspects of IT: leadership and management; financial planning and investment management; contracts and acquisitions; portfolio, program, and project management.
Kimberly Fairchild is responsible for day-to-day operations of the Office of the CIO. Kimberly also provides administrative support to internal personnel and departments and manages the SCS offices in Reno and Las Vegas. She also coordinates functions with other NSHE departments, such as System Administration Human Resources for placement and retention of talent and the System Administration Budget Office for allocation of financial resources.
Kirk Fitzgerald, Director
Infrastructure Services maintains the state’s research and education network (NevadaNet) connecting all NSHE institutions as well as hundreds of research, education, healthcare, and state agency sites across Nevada. The Infrastructure Services team also manages and delivers server and hosting services through design consultations, enterprise data storage and backup, monitoring, and computing resource management. Other services include provisioning of NSHE-wide identity and access management for employee accounts, federated single sign-on multi-factor authentication, role-based access provisioning, and web, database, and domain name services.
Data Center and Facilities Planning
Richard Ayala, Director
The Data Center and Facilities Planning Department (DCFP) ensures the reliability, efficiency, and physical protection of the data centers and NSHE’s core applications. The SCS data centers house computer, server, and networking systems and components for our information technology services. Storing, processing, and delivering large amounts of mission-critical data to our NSHE clients requires extensive redundant power supply systems, cooling systems, network connections, monitoring, and robust security. The DCFP team also ensures that the infrastructure systems are properly operated, maintained, upgraded, and repaired when necessary.
Information and Application Services
Jerome Gomolka, Director
Information and Application Services (IAS) provides institutional administrative support for PeopleSoft Campus Solutions. In addition, IAS is responsible for Campus Solutions Feature Enhancements, Modifications, and Interfaces; managing quarterly updates, version releases and upgrades to Campus Solutions Systems; and administrative support for all legacy and current data warehouses.
Workday Enterprise Services
Anne Milkovich, Acting Director
Workday Enterprise Services maintains, develops, and supports NSHE’s Workday Human Capital Management and Financial Accounting systems. Workday Enterprise Services is responsible for: analyzing, designing, configuring, and testing changes and enhancements; developing training materials and providing training support to the eight institutions; developing and managing integrations, upgrades, and automatic updates; facilitating communication and collaboration with the institutions; and planning, developing, and maintaining the Workday strategic roadmap.
Information Security Services
Thomas Dobbert, Chief Information Security Officer (CISO)
Information Security Services provides NSHE-wide support through security recommendations, guidelines, and procedures, along with education, communication, and awareness programs. Information Security Services also works with NSHE institutions to protect NSHE digital assets and maintain confidentiality, integrity and availability of protected information and infrastructure, while being mindful of balancing security, privacy, functionality, and ease of use.
Brian Anzalone, Director
Client Services manages and staffs the SCS Service Desk, providing a single point of contact and Tier 1 support for all SCS services. Client Services is also responsible for videoconference service and support, A/V and event technology, application administration, endpoint management, web development, contract and license administration, and assorted user services including training and desktop support.