Employment Opportunities

Job Description

Learn more about the Network Analyst or Senior Network Analyst position and apply through workday.com

The Nevada System of Higher Education (NSHE) invites applications and nominations to fill two positions for Network Analyst. This is a renewable, full-time, non-tenured, administrative position and reports to the Sr. Network Analyst in Elko, NV. The positions will locate in Elko, NV. The NSHE is comprised of eight institutions: two universities, a state college, four community colleges, and a research institute. The public system of higher education in Nevada continues to experience rapid growth, with significant challenges and opportunities in serving over 100,000 students and 12,000 employees.

NSHE maintains a wide area network and multiple data centers along with a wide variety of systems and applications to provide services to its institutions. The Network Analyst position is an integral part of the overall network services team.  The position will participate in or be responsible for the project design, management, and deployment of complex networking projects, network troubleshooting and network support, and is responsible for the deployment and management of network devices, security devices, network monitoring systems, and related equipment.

STARTING SALARY: Network Analyst: $60,000 – $70,000

APPROXIMATE STARTING DATE: September 1, 2021

Minimum Qualifications

Network Analyst: The successful candidate must have earned a two-year degree in engineering, computer science, or the information technology field; or have two years progressive work experience directly applicable to the position.  A valid Nevada driver’s license is required. A bachelor’s degree from an accredited institution is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:  Successful candidates must possess the following knowledge, skills and abilities.  Applicants should address following items in their letter of application when applying for this position.

RESPONSIBILITIES:  The duties of this position will include, but not be limited to, the following areas of responsibility within Network Services:

• Monitor NSHE video/voice/data performance to ensure overall network quality and availability
• Provide technical support for NSHE statewide network services such as Internet connectivity, videoconferencing, and other NevadaNet services
• Install, test, operate, maintain, troubleshoot, and performs preventative maintenance activities in support of NSHE’s statewide network
• Document network topology, asset inventories, customer and vendor service agreements and other administrative, technical, or historical  documentation requirements

Limited travel with overnight stays is required in support of activities related to the position.

Job Description

Learn more about the Systems Engineer or Senior Systems Engineer position and apply through workday.com

The Nevada System of Higher Education (NSHE) invites applications and nominations for two (2) positions of Systems Engineer or Senior Systems Engineer.  These are a renewable, full-time, non-tenured, administrative position and reports to the Director of Systems Engineering.  The positions can be located in Reno or Las Vegas, Nevada.  The NSHE is comprised of eight institutions: two universities, a state college, four community colleges and a research institute.  The public system of higher education in Nevada continues to experience growth with significant opportunities in serving over 105,000 students and 12,000 employees. 

Position details:  SCS maintains a wide variety of systems and applications to provide services to all NSHE institutions.  The Systems Engineer is an integral part of the Systems Engineering team and is responsible for the architecture, ongoing development, and maintenance of SCS’s highly available and secure state-wide computing platforms.   Primary areas of focus will be assigned based on the incumbent’s skills and secondary areas of focus will be assigned where needed for training and ancillary support.  Areas of focus include but are not limited to operating system environments and associated software/tools (VMware, Windows Server), Active Directory (AD) and other user account/Identity Management systems, NSHE-wide Identity Management and Single Sign-On (SSO) systems and initiatives, server hardware, automation, security, storage systems, data management (backup/recovery), web services, and resource allocation management. Under normal supervision, incumbents perform a wide range of work at the highest level of complexity utilizing sophisticated technical analysis, design, installation, testing, tuning, maintenance, and troubleshooting technologies associated with server hardware and operating environments to ensure availability, security and integrity. 

SALARY GRADE: C

APPROXIMATE STARTING DATE: August 30, 2021

MINIMUM QUALIFICATIONS:

The candidate should possess a fluency in relevant operating systems, programming/scripting languages, and tools plus have a working knowledge of relevant hardware environments currently supported at SCS.

Systems Engineer: A minimum of a Bachelor’s Degree is required; A degree in computer science or related technical field is preferred.  Alternatively, seven (7) or more years of direct experience in the position’s primary areas of expertise for a multi-user, complex enterprise or university may be substituted for a bachelor’s degree.   Candidates should have at least two (2) years of progressive work experience directly managing and supporting multi-user enterprise Windows server, AD, and/or VMWare operating system environments. 

Senior Systems Engineer: A minimum of a Bachelor’s Degree is required; A degree in computer science or related technical field and/or an advanced degree are preferred.  Alternatively, ten (10) or more years of direct experience in the position’s primary areas of expertise for a large, complex enterprise or university with at least two years of relevant formal education or training may be substituted for a Bachelor’s Degree. Candidates should have at least five (5) years of progressive work experience directly managing and supporting large enterprise Windows Server, AD, and/or VMWare operating system environments.

KNOWLEDGE, SKILLS, AND ABILITIES:  Successful candidates must possess the following knowledge, skills and abilities.  It is recommended that applicants for this position address each of the following items in the letter of application:

• Experience planning, testing, installing, tuning, and managing new and existing hardware, software, and operating system environments in highly available and redundant configurations.
• Experience in performing in-depth research and troubleshooting across multiple IT disciplinary areas to identify, resolve, and prevent hardware, software, operating system environment, service, and performance issues and errors.
• Experience planning and implementing operating system environment upgrades, patches, and system backups with minimal service disruption.
• Working knowledge of the design and operation of secure authentication, authorization, and Single Sign-on (SSO) services and best practices.
• Working knowledge of Active Directory user, group, and computer management, cross-platform client authentication to AD.
• Working knowledge of core and ancillary operating system services, system management and monitoring methods, permissions models, and event auditing.
• Experience creating and maintaining project-related documentation, system diagrams, testing plans, and deployment plans.
• Experience reviewing and producing procedure and policy documentation and support materials for both internal and external audiences.
• Working knowledge of the elements of a business-critical data center environment.
• Working knowledge of project management and change management systems concepts.
• Familiarity with at least one scripting language such as ksh, bash, perl, python, PowerShell.

The Senior Systems Engineer must also possess the following:

• Subject Matter Expert (SME) level understanding of  Windows Servers, VMWare vSphere/vCenter, Active Directory Domain Services, and/or cloud-based Identity and Access Management / SSO services.
• Experience in designing hardware, software, and operating system environments in highly available and redundant configurations.
• Experience configuring storage area network (SAN), network attached storage (NAS) and/or direct attached storage (DAS) storage systems to support operating system environments.
• Firm understanding of core and ancillary operating system services, system management and monitoring methods, permissions models, and event auditing.
• Experience researching and providing analysis related to new technologies, tools, and methodologies.
• Experience working in a business-critical data center environment.
• Experience using project management and change management systems to solve complex problems.
• Experience working with, managing, and configuring high-availability (HA) software to support multi-tiered business-critical services.
• Experience solving problems with at least one scripting language such as ksh, bash, perl, python, PowerShell.

RESPONSIBILITIES:  The duties of this position will include, but not be limited to, the following areas of responsibility:

• Install, configure, test, tune, and perform diagnostic and preventive maintenance activities in support of NSHE-wide and data center core functions and services. 
• Ensure efficient, secure, and reliable operation of the operating environments and services.
• Analyze and diagnose hardware and software failures, implement corrective action necessary to restore system operations, and proactively develop and implement upgrades/changes.
• Ensure applicable security policies and procedures are taken into consideration throughout the system lifecycle to provide highly available, accurate, and efficient systems which meet NSHE’s critical business needs. 
• Research, evaluate, and test new hardware, software, operating system environments, best practices, utilities, methodologies, and management products. 
• Maintain comprehensive operating procedures, problem/change data, and systems software libraries. 
• Collaborate with SCS and NSHE technical colleagues as changes and new system functions are added to the operating environments. 
• Document infrastructure topology, asset inventories, customer and vendor service agreements as well as other administrative, technical, or historical documentation as needed.

Non-standard work hours, travel within the State of Nevada, and 24/7 on-call support responsibilities are occasionally required to perform assigned duties.

Job Description

Learn more about the Desktop Support Analyst position and apply through workday.com

The Nevada System of Higher Education (NSHE) invites applications for the position of Desktop Support Analyst. This is a full-time, non-tenured, administrative position. The position will be located at System Computing Services (SCS) Data Center in Las Vegas, Nevada. The NSHE is comprised of eight institutions:  Two universities, a state college, four community colleges and a research institute.  The public system of higher education in Nevada continues to experience growth with significant challenges and opportunities in serving over 100,000 students and 12,000 employees.

The Desktop Support Analyst is responsible primarily for providing desktop, laptop, peripheral and mobile device support to SCS, SA business units and the Board of Regents. The incumbent will also support occasional NSHE Board of Regents meetings statewide. This position will also support other applications and services that are provided by System Computing Services.

SALARY: Grade B (Minimum starting salary of $55,000 commensurate with experience, training, and certifications.) Benefits package includes health, dental, vision, life, and retirement benefits.

APPROXIMATE STARTING DATE: September 1, 2021

MINIMUM QUALIFICATIONS: The incumbent must have: a bachelor’s degree from an accredited institution and one (1) year of experience in desktop support OR an associate’s degree from an accredited institution and at least three (3) years of experience in desktop support OR at least five (5) years of experience in desktop support.

KNOWLEDGE, SKILLS AND ABILITIES: Successful candidates must possess the following knowledge, skills, and abilities. It is recommended that applicants for this position address each of the following items in their letter of application:

• Experience setting up and maintaining desktops, laptops, and peripheral equipment
• Experience supporting business use of the Windows operating system
• Aptitude and willingness to learn and support other applications and business services
• Strong interpersonal skills and solid verbal and written communication skills
• Ability to research and recommend technologies relevant to areas of responsibility
• Ability to effectively troubleshoot and resolve end-user support requests

RESPONSIBILITIES: The duties of this position will include, but not be limited to, the following areas of responsibility within Client Services:

• Install, set up, and maintain workstation hardware and software
• Support business activity on NSHE workstations for the System Administration units
• Oversee training, scheduling, and support activity for part-time student support
• Provide assistance and support to the NSHE Board of Regents meetings and meeting attendees
• Provide backup remote support for clients outside of Las Vegas
• Availability to occasionally work non-standard hours and travel within the state of Nevada

Application Deadline: Applications may be submitted until the position is filled; however, to ensure full consideration, applications should be submitted by August 22, 2021.

Job Description

Learn more about the Workday Business Intelligence Developer position and apply through workday.com

Thank you for your interest in employment with Nevada System of Higher Education (NSHE), System Administration and System Computing Services. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

• Draft applications are saved automatically and can be accessed through your candidate home account.
• Final applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

If you need assistance or have questions regarding the application process, please contact our Human Resources department at (775) 784-4901.

Job Description

The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Workday Business Intelligence Developer.  This is a renewable, full-time, non-tenured, administrative position and reports to the Assistant Director for Development and Integration.  The position may be located in either Reno or Las Vegas, Nevada.  The NSHE is comprised of eight institutions: two universities, a state college, four community colleges and a research institute.  The public system of higher education in Nevada continues to experience growth with significant opportunities in serving over 105,000 students and 12,000 employees. 

The position will support the NSHE Workday system environment and provide continuing data reporting and business intelligence support of Workday’s cloud-based administrative solution creating a unified Human Resources, Payroll and Financial Management system for the Nevada System of Higher Education.

SALARY GRADE: C (starting salary range approximately $70,000 – $90,000 and benefits package that includes health, dental, vision, life and retirement.)

APPROXIMATE STARTING DATE:  September 1, 2021

MINIMUM QUALIFICATIONS: Successful candidates must have an earned Bachelor’s Degree in Information Systems or a related field with five years of directly applicable experience.  Alternatively, ten or more years of direct experience in Enterprise Resource Planning (ERP) systems (Workday, PeopleSoft, SAP, Oracle, Salesforce, Netsuite, Taleo, or other SaaS and On-Premise ERP systems) and at least two years of formal education or training in a related field may be substituted for a Bachelor’s Degree.

Preferred experience:

• 5+ years developing reporting solutions with ERP software
• 5+ years Human Resource, Payroll or Financial software application experience
• 5+ Years Business Intelligence reporting experience
• 5+ Years Data warehousing experience and/or Big Data
• EDI, Web Services, XML, XSLT, Java experience
• Workday, PeopleSoft, SAP, Oracle OBIEE, Salesforce, Netsuite, Taleo, or other SaaS and On-Premise ERP systems and reporting
• The incumbent must have the ability and interest to learn new techniques, tools and methodologies
• Background and experience in higher education and/or expertise for a large enterprise or university

KNOWLEDGE, SKILLS, AND ABILITIES:  Successful candidates must possess the following knowledge, skills and abilities.  It is recommended that applicants for this position address each of the following items in the letter of application:

• Strong analysis and ability to creatively solve complex problems;
• excellent verbal and written communication skills;
• strong interpersonal skills and tact;
• strong customer service and service management focus
• ability to function in a team;
• ability to understand the technical aspects of the information technology services provided by SCS;
• ability to understand SCS resources and procedures;
• ability and interest to learn new techniques, tools and methodologies.

RESPONSIBILITIES:  The duties of this position will include, but not be limited to, the following areas of responsibility:

The major purpose of this position is to develop, support, and maintain various types of data reports, queries, and extracts for the Workday enterprise system environment. Responsibilities will include design and analysis, gathering functional requirements, maintaining documentation, and development skills using various types of analytics tools and Workday reporting features.   Design timely and accurate dashboards, reports, presentations and visual aids used to educate, inform and influence the decisions of HR/Finance and business leaders within NSHE.  Analyze existing production reporting and programming logic to provide more efficient operations or to identify difficulties.  Revise logic and procedures involved, as necessary.  Identify the data model and security requirements including role-based permissions for HR and Financial reporting solutions. Provide necessary statutory and legally required reports globally as mandated by government agencies, state agencies and /or work councils.  Develop, test and evaluate reports, dashboard and big datasets.  Effectively communicate with NSHE stakeholders throughout the development processes.

TO APPLY: The application process will be handled through the HR Search on-line search process. Application materials must include a current resume, detailed cover letter, and names, addresses, and telephone numbers of four professional references willing to be contacted. Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience. Materials should be addressed to Sherry Olson, Director of Human Resources, and are to be submitted via on-line application at https://nshe.nevada.edu/administration/human-resources. For assistance with NSHE’s on-line applicant portal, contact Sherry Olson at (775) 784- 4901 or solson@nshe.nevada.edu                

Application Deadline: Applications may be submitted until the position is filled; however, to ensure full consideration, applications should be submitted by August 15, 2021.

Job Description

Learn more about the Senior Business Analyst (Financial) position and apply through workday.com

Thank you for your interest in employment with Nevada System of Higher Education (NSHE), System Administration and System Computing Services. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

• Draft applications are saved automatically and can be accessed through your candidate home account.
• Final applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

If you need assistance or have questions regarding the application process, please contact our Human Resources department at (775) 784-4901.

Job Description

The Nevada System of Higher Education (NSHE) invites applications and nominations for two (2) Senior Business Analyst, Financial positions.  This is a renewable, full-time, non-tenured, administrative position and reports to the Analysis and Configuration Manager.  The position may be located in Reno or Las Vegas.  The NSHE is comprised of eight institutions: two universities, a state college, four community colleges, and a research institute.  The public system of higher education in Nevada continues to experience rapid growth, with significant challenges and opportunities in serving over 100,000 students and 15,000 employees.

NSHE maintains a wide area network and multiple data centers along with a wide variety of systems and applications to provide services to all its institutions.  The Business Analyst is an integral part of the overall NSHE Workday team.  The Business Analyst position supports the Workday enterprise information system’s ongoing maintenance and continuous improvement of related business processes, configuration, and related activities across the NSHE institutions.  This position provides a bridge between the campus functional and the SCS technical areas. 

The Senior Business Analyst assists NSHE stakeholders in identifying and documenting their business processes and recommends refinements and improvements to those processes. The Senior Business Analyst provides user support in complex problem analysis and resolution; designs and develops reports and data extracts that support campus business processes; develops technical specifications that support application customizations/modifications; assists in quality assurance testing of application customizations/modifications and application upgrades.

STARTING SALARY: Grade C ($70,000 – $90,000 – starting salary will be commensurate with experience, training, and qualifications of the successful candidate).

APPROXIMATE STARTING DATE: August 1, 2021

MINIMUM QUALIFICATIONS:

The successful candidate must have a Bachelor’s degree in business or a related field from a regionally accredited institution, and five years directly applicable experience as a business analyst, or a Master’s Degree from an accredited institution with one (1) year of directly applicable experience is required; work experience in higher education is preferred. Experience in a higher education functional environment such as in functional accounting, accounts payable, grants, budgets payroll or assets can serve as replacement or supplemental experience in place of business analysis experience.   Alternatively, five or more years direct related experience in a large corporation or university environment where a combination of equivalent skills and knowledge were acquired will be considered.  Background and experience in higher education and/or expertise for a large enterprise or university is preferred.

KNOWLEDGE, SKILLS AND ABILITIES: Successful candidates should possess the following knowledge, skills and abilities.  Applicants should address following items in their letter of application when applying for this position.

• Knowledge of key business functions in higher education in Finance functional areas such as accounting, procurement, grants and budgeting
• Knowledge of information systems in higher education to support the functions above
• Knowledge of business analysis methods for process improvement and process redesign
• Ability to translate business process redesign and automation into administrative efficiencies
• Ability and experience in aligning data, policies, workflows, and information systems
• Excellent oral and written communication skills, specifically with respect to consensus building, presentation of ideas and plans, and project participation
• Excellent interpersonal skills and an end-user service orientation

• Excellence in the following is required: analysis and problem-solving skills, creativity, verbal and written communication skills, tact, interpersonal skills, ability to function on a team, ability to understand the technical aspects of the information technology services industry;
• An understanding of key business functions in higher education. For example, such business functions include student financial aid, recruiting, admissions, registration, student financials, and  advising;
• An understanding of information systems in higher education to support the functions above;
• Ability to learn new technologies and the flexibility to adapt them to NSHE IT processes;
• Knowledge of various project management methods, tools, and techniques, including Agile and SCRUM methods.

RESPONSIBILITIES: The duties of this position will include, but not be limited to:

• The Business Analyst is responsible for understanding the client’s business processes and the capabilities of the business applications used by NSHE institutions.  By understanding the impact of the client’s processes on application capabilities, the incumbent can help the client solve their business problems in the most efficient and effective manner.
• As both the functional expert and the developer of technical specifications, the Business Analyst is an integral component in the creation of the technical solutions for identified client business needs.
• The Business Analyst assists the client in developing effective testing scripts and ensures that applications are well tested.
• As a key player in IT projects, the Business Analyst, led by a senior IT team member, will participate on and provide input to IT projects.
• The Business Analyst is the liaison between the campus functional user and the SCS technical staff. They turn business requirements into technical specifications so that other IT staff members can use these technical specifications to modify existing or develop new application functions.
• Limited travel with overnight stays may be required in support of activities related to the position.

• As a key holder of both business process and application knowledge, it falls to the Senior Business Analyst to effectively communicate user needs to the IT community, to align stakeholder expectations with resource availability and application capabilities, and to keep all involved parties informed and coordinated on project progression.  The Senior Business Analyst also will be a Project Lead for IAS on many IT projects that have a direct impact on the business applications SCS supports;
• The Senior Business Analyst assists the client in developing effective testing scripts and ensures that applications are well tested;
• Communicate with SCS colleagues and with campus customers throughout the processes of designing, developing, and maintaining applications.

TO APPLY: The application process will be handled through the Workday on-line search process.  Application materials must include a current resume, detailed cover letter, and names, addresses and telephone numbers of four professional references willing to be contacted.  Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience.  Applications will be considered incomplete without all requested materials.  References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant.  The review of materials will begin immediately.  Materials should be addressed to Sherry Olson, Human Resources, and are to be submitted via on-line application at https://nshe.nevada.edu/human-resources.  For assistance with NSHE’s on-line applicant portal, contact Sara Hudspeth at (775) 784-3471 or shudspeth@nshe.nevada.edu.

INTERNAL APPLICANTS:  Current employees within the Nevada System of Higher Education MUST use the “Find Jobs” process within Workday to find and apply for jobs at NSHE institutions.  Once you log into Workday and type “Find Jobs” in the search box which will navigate to the internal job posting site.  Locate the specific job posting by typing the requisition number (e.g. R0000000) in the search box

APPLICATION DEADLINE: Applications may be submitted until the position is filled.  The review of materials will begin immediately, however, for full consideration applications should be submitted by July 31, 2021.