Employment Opportunities

Job Description

Learn more about the Network Analyst or Senior Network Analyst (in Elko, Nevada)  position and apply through workday.com

The Nevada System of Higher Education (NSHE) invites applications and nominations to fill the position for Network Analyst or Senior Network Analyst. This is renewable, full-time, non-tenured, administrative position that will report to the Principal Network Engineer in Elko, NV. This position will locate in Elko, NV.

The NSHE is comprised of eight institutions: two universities, a state college, four community colleges, and a research institute. The public system of higher education in Nevada continues to experience rapid growth, with significant challenges and opportunities in serving over 105,000 students and 15,000 employees.

NSHE maintains a wide area network (NevadaNet) and multiple data centers along with a wide variety of systems and applications to provide services to its institutions. The Network Analyst position is an integral part of the overall network services team.  The position will participate in or be responsible for the project design, management, and deployment of complex networking projects, network troubleshooting and network support, and is responsible for the deployment and management of network devices, security devices, network monitoring systems, and related equipment. Duties will include preventative maintenance at remote network sites.

STARTING SALARY:  Grade C (Network Analyst: $65,000 – $75,000 or Senior Network Analyst: $85,000 – $95,000 commensurate with education, experience, and training) Benefits package that includes health, dental, vision, life, and retirement. 

APPROXIMATE STARTING DATE:  April 1, 2023

MINIMUM QUALIFICATIONS:

Network Analyst: The successful candidate must have earned a two-year degree in engineering, computer science, or the information technology field; or have two years progressive work experience directly applicable to the position.  A valid Nevada driver’s license is required. A bachelor’s degree from an accredited institution is preferred.

Senior Network Analyst: The successful candidate must have a bachelor’s degree from an accredited institution.  A degree in computer science, Information Systems, or related field is preferred. Alternatively, six or more years, direct work experience relating to data, video and/or voice communication systems/networks with at least two years of formal education or training in a related field may be substituted for the bachelor’s degree as qualifications for this position.  A valid Nevada driver’s license is required.

KNOWLEDGE, SKILLS, AND ABILITIES:  Successful candidates must possess the following knowledge, skills and abilities.  Applicants should address following items in their letter of application when applying for this position.

The Network Analyst must possess the following:

• Experience with data/video/voice communications, network design and implementation procedures
• Experience with Cisco routers (IOS, IOS-XE and IOS-XR)
• Knowledge in routing protocols including OSPF
• Experience in Wide Area Network equipment installation, operation, troubleshooting/problem resolution, testing, monitoring and maintenance
• Experience with installing and testing structured cabling
• Experience in system performance monitoring and reporting
• Experience in creating and maintaining project-related documentation, network diagrams, testing plans, and deployment plans
• Certification as a Cisco Certified Network Associate (CCNA) or Cisco Certified Design Associate (CCDA) or ability to obtain either certification within one (1) year of appointment as a condition of continued employment

The Senior Network Analyst must also possess the following:

• Experience and in-depth knowledge of routing protocols including OSPF, BGP, and MPLS
• Knowledge or experience with optical DWDM transport networks
• Demonstrated ability to successfully design, deploy and maintain networking projects and systems
• Certification as a Cisco Certified Network Associate (CCNA) or Cisco Certified Design Associate (CCDA) is required.  A Cisco Certified Network Professional (CCNP) or a Cisco Certified Design Professional (CCDP) is preferred

RESPONSIBILITIES:  The duties of this position will include, but not be limited to, the following areas of responsibility within Network Services:

• Monitor NSHE video/voice/data performance to ensure overall network quality and availability
• Provide technical support for NSHE statewide network services such as Internet connectivity, videoconferencing, and other NevadaNet services
• Install, test, operate, maintain, troubleshoot, and performs preventative maintenance activities in support of NSHE’s statewide network and data center network operations
• Document network topology, asset inventories, customer and vendor service agreements and other administrative, technical, or historical documentation requirements

Additionally, the Senior Network Analyst will be expected to:

• Provide Tier-3 level troubleshooting
• Collaborate with network end users for the purpose of assessing and implementing ongoing customer network requirements

Limited travel with overnight stays is required in support of activities related to either position.

APPLICATION DEADLINE: Applications may be submitted until the position is filled.  The review of materials will begin immediately, however, for full consideration applications should be submitted by February 5, 2023.

Job Description

Learn more about the Senior Information Security Engineer position and apply through workday.com

he Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Senior Information Security Engineer. This is a renewable, full-time, non-tenured, administrative position and reports to the Chief Information Security Officer. The position will be based in either Reno or Las Vegas.

The NSHE is comprised of eight institutions: two universities, a state college, four community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant opportunities in serving over 105,000 students and 15,000 employees.

The Senior Information Security Engineer supports the design, development, and implementation of critical information security infrastructures that will have a significant impact on the continued operational stability of IT infrastructure including mission critical NSHE services and processes.

This position is part of the team that strengthens and enhances the information security posture for NSHE and its institutions by identifying risks, threats and vulnerabilities of systems and networks. The position reviews current events, analyzes current threats and summarizes available resources to prevent attacks against NSHE and its institutions.

SALARY/GRADE: Grade D (starting salary: $95,000.00 – $110,000.00 to commensurate with education, experience, and training). Benefits package that includes health, dental, vision, life, and retirement.

APPROXIMATE STARTING DATE: May 1, 2023

MINIMUM QUALIFICATIONS: A Bachelor’s degree in an IT-related field from a regionally accredited institution with ten years of progressively responsible work in information technology with a minimum of five years of work directly related to information security. Direct experience in intrusion detection and notification systems. Candidate should have proven experience in developing, operating, and maintaining security systems. Experience with vulnerability scanners such as Tenable/Nessus, Security and Information Event Management (SIEM) Systems such as Splunk, and threat intelligence products such as Anomali.

Experience in higher education is preferred. Supervisory experience desired.

KNOWLEDGE, SKILLS, AND ABILITIES: Successful candidates must possess the following knowledge, skills and abilities. It is recommended that applicants for this position address each of the following items in the letter of application:

Knowledge:

• Network architectures, encryption technologies and standards, application security, and virtualization technologies.
• Advanced web and application knowledge.
• Current trends and developments in information security as well as pending threats and vulnerabilities.
• Information security frameworks, such as the NIST Cybersecurity Framework, and federal and state information security and data privacy laws.
• Protecting the confidentiality, availability and integrity of information and data in a dynamic digital environment.
• Government regulations and industry standards developed to protect and secure data and information.
• Maintaining an effective threat and vulnerability mitigation program within the constraints of a budget and the need to balance the needs and requirements for use, storage and transmission of data and information.
• Balancing workload and priorities.

Ability:

• Design, implementation, management, and maintenance of information security systems.
• Infrastructure including hardware appliances, cloud services, tools, and software.
• Security concepts and practices for desktops, servers, mobile devices, and Internet of Things (IoT) devices.
• Evaluating new threats to determine the potential impact and level of risk to the organization.
• Partnering with internal staff, institutional partners, and contracted vendors.
• Working within established policies and procedures.

Skills:

• Excellent written and verbal communication skills to create and deliver reports, recommendations, and proposals to a variety of audiences, from executive level to technical personnel.
• Strong analytical skills to be able to synthesize complex and diverse information.
• Problem-solving skills for the identification and resolution of issues including alternative solutions.
• Organizational skills that demonstrate effectiveness.
• Time management skills for delivering projects and assignments within scheduled timelines.

RESPONSIBILITIES: The duties of this position will include, but are not limited to the following areas of responsibility:

• Configure and maintain a Security Information and Event Management (SIEM) solution and vulnerability scanners.
• Manage the investigation of reported incidents.
• Represent the Information Security Department as an asset for internal and NSHE-wide projects. Projects may also include work with external entities such as external auditors, law enforcement, and the State Office of Cyber Defense Coordination.
• Collaborate on security policy reviews, configuration standards, and third-party audits.
• Implementation, configuration, and maintenance of infrastructure and systems that detect and mitigate attempts to gain unauthorized access to NSHE/SCS information systems.
• Work closely with SCS functional teams, NSHE institutional representatives and partners, external parties and vendors.
• Identifying features, solutions, products and services that expand NSHE’s current security infrastructure and capabilities.
• Developing and providing recommendations to extend the security infrastructure to NSHE institutions, in a “shared services” model.

TO APPLY: The application process will be handled through the Workday on-line search process. Application materials must include a current resume, detailed cover letter, and names, addresses and telephone numbers of four professional references willing to be contacted. Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience. Applications will be considered incomplete without all requested materials. References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant. The review of materials will begin immediately. Materials should be addressed to Sherry Olson, Human Resources, and are to be submitted via on-line application at http://system.nevada.edu/Careers/index.htm. For assistance with NSHE’s on-line applicant portal, contact Sherry Olson at (775) 784-3401 or solson@nshe.nevada.edu.

INTERNAL APPLICANTS: Current employees within the Nevada System of Higher Education MUST use the “Find Jobs” process within Workday to find and apply for jobs at NSHE institutions. Once you log into Workday and type “Find Jobs” in the search box which will navigate to the internal job posting site. Locate the specific job posting by typing the requisition number (e.g. R0000000) in the search box

APPLICATION DEADLINE: Applications may be submitted until the position is filled. The review of materials will begin immediately, however, for full consideration applications should be submitted by March 24, 2023.

Job Description

Learn more about the Desktop Support Analyst position and apply through workday.com

The Nevada System of Higher Education (NSHE) invites applications for the position of Desktop Support Analyst. This is a full-time, non-tenured, administrative position. The position will be located in Reno, Nevada.

The NSHE is comprised of eight institutions:  Two universities, a state college, four community colleges and a research institute.  The public system of higher education in Nevada continues to experience growth with significant challenges and opportunities in serving over 100,000 students and 15,000 employees.

The Desktop Support Analyst is responsible primarily for providing desktop, laptop, peripheral and mobile device support to SCS, SA business units and the Board of Regents. The incumbent will also support occasional NSHE Board of Regents meetings statewide. This position will also support other applications and services that are provided by System Computing Services.

SALARY: Grade B (starting salary between $55,000 and $65,000 to commensurate with experience, training, and certifications.) Benefits package includes health, dental, vision, life, and retirement benefits.

APPROXIMATE STARTING DATE: May 15, 2023

MINIMUM QUALIFICATIONS: The incumbent must have: a bachelor’s degree from an accredited institution and one (1) year of experience in desktop support OR an associate’s degree from an accredited institution and at least three (3) years of experience in desktop support OR at least five (5) years of experience in desktop support.

KNOWLEDGE, SKILLS AND ABILITIES: Successful candidates must possess the following knowledge, skills, and abilities. It is recommended that applicants for this position address each of the following items in their letter of application:

• Experience setting up and maintaining desktops, laptops, and peripheral equipment
• Experience supporting business use of the Windows operating system
• Aptitude and willingness to learn and support other applications and business services
• Strong interpersonal skills and solid verbal and written communication skills
• Ability to research and recommend technologies relevant to areas of responsibility
• Ability to effectively troubleshoot and resolve end-user support requests

RESPONSIBILITIES: The duties of this position will include, but not be limited to, the following areas of responsibility within Client Services:

• Install, set up, and maintain workstation hardware and software
• Support business activity on NSHE workstations for the System Administration units
• Oversee training, scheduling, and support activity for part-time student support
• Provide assistance and support to the NSHE Board of Regents meetings and meeting attendees
• Provide remote support for off-site clients
• Availability to occasionally work non-standard hours and travel within the state of Nevada

TO APPLY: The application process will be handled through the HR Search on-line search process. Application materials must include a current resume, detailed cover letter, and names, addresses, and telephone numbers of four professional references willing to be contacted. Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience. Materials should be addressed to Sherry Olson, Director of Human Resources, and are to be submitted via on-line application at https://nshe.nevada.edu/administration/human-resources. For assistance with NSHE’s on-line applicant portal, contact Sherry Olson at (775) 784- 4901 or solson@nshe.nevada.edu    

Application Deadline: Applications may be submitted until the position is filled; however, to ensure full consideration, applications should be submitted by April 9, 2023.