Employment Opportunities

Job Description
(With REVISIONS to Job Posting as of May 25, 2022)

Learn more about the Network Analyst position and apply through workday.com

The Nevada System of Higher Education (NSHE) invites applications and nominations to fill two positions for Network Analyst or Senior Network Analyst. These are renewable, full-time, non-tenured, administrative positions that will report to either the Principal Network Engineer in Reno, NV or the Senior Network Analyst in Elko, NV.  The positions will locate in either Reno or Elko, Nevada (at the discretion of the successful candidate).

The NSHE is comprised of eight institutions: two universities, a state college, four community colleges, and a research institute. The public system of higher education in Nevada continues to experience rapid growth, with significant challenges and opportunities in serving over 100,000 students and 12,000 employees.

NSHE maintains a wide area network (NevadaNet) and multiple data centers along with a wide variety of systems and applications to provide services to its institutions. The Network Analyst position is an integral part of the overall network services team.  The position will participate in or be responsible for the project design, management, and deployment of complex networking projects, network troubleshooting and network support, and is responsible for the deployment and management of network devices, security devices, network monitoring systems, and related equipment. Duties will include preventative maintenance at remote network sites.

STARTING SALARY:  Grade C (starting salary: Network Analyst: $60,000 – $70,000 or Senior Network Analyst: $80,000 – $90,000 commensurate with education, experience, and training) Benefits package that includes health, dental, vision, life and retirement. 

APPROXIMATE STARTING DATE:  April 1, 2022

MINIMUM QUALIFICATIONS:

Network Analyst: The successful candidate must have earned a two-year degree in engineering, computer science, or the information technology field; or have two years progressive work experience directly applicable to the position.  A valid Nevada driver’s license is required. A bachelor’s degree from an accredited institution is preferred.

Senior Network Analyst: The successful candidate must have a bachelor’s degree from an accredited institution.  A degree in computer science, Information Systems, or related field is preferred. Alternatively, six or more years, direct work experience relating to data, video and/or voice communication systems/networks with at least two years of formal education or training in a related field may be substituted for the bachelor’s degree as qualifications for this position.  A valid Nevada driver’s license is required.

KNOWLEDGE, SKILLS, AND ABILITIES:  Successful candidates must possess the following knowledge, skills and abilities.  Applicants should address following items in their letter of application when applying for this position.

The Network Analyst must possess the following:

• Experience with data/video/voice communications, network design and implementation procedures
• Experience with Cisco routers (IOS, IOS-XE and IOS-XR)
• Knowledge in routing protocols including OSPF
• Experience in Wide Area Network equipment installation, operation, troubleshooting/problem resolution, testing, monitoring and maintenance
• Experience with installing and testing structured cabling
• Experience in system performance monitoring and reporting
• Experience in creating and maintaining project-related documentation, network diagrams, testing plans, and deployment plans
• Certification as a Cisco Certified Network Associate (CCNA) or Cisco Certified Design Associate (CCDA) or ability to obtain either certification within one (1) year of appointment as a condition of continued employment

The Senior Network Analyst must also possess the following:

• Experience and in-depth knowledge of routing protocols including OSPF, BGP, and MPLS
• Knowledge or experience with optical DWDM transport networks
• Demonstrated ability to successfully design, deploy and maintain networking projects and systems
• Certification as a Cisco Certified Network Associate (CCNA) or Cisco Certified Design Associate (CCDA) is required.  A Cisco Certified Network Professional (CCNP) or a Cisco Certified Design Professional (CCDP) is preferred

RESPONSIBILITIES:  The duties of this position will include, but not be limited to, the following areas of responsibility within Network Services:

• Monitor NSHE video/voice/data performance to ensure overall network quality and availability
• Provide technical support for NSHE statewide network services such as Internet connectivity, videoconferencing, and other NevadaNet services
• Install, test, operate, maintain, troubleshoot, and performs preventative maintenance activities in support of NSHE’s statewide network and data center network operations
• Document network topology, asset inventories, customer and vendor service agreements and other administrative, technical, or historical documentation requirements

Additionally, the Senior Network Analyst will be expected to:

• Provide Tier-3 level troubleshooting
• Collaborate with network end users for the purpose of assessing and implementing ongoing customer network requirements

Limited travel with overnight stays is required in support of activities related to either position.

TO APPLY: The application process will be handled through the Workday on-line search process.  Application materials must include a current resume, detailed cover letter, and names, addresses and telephone numbers of four professional references willing to be contacted.  Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience.  Applications will be considered incomplete without all requested materials.  References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant.  The review of materials will begin immediately.  Materials should be addressed to Sherry Olson, Human Resources, and are to be submitted via on-line application at http://system.nevada.edu/Careers/index.htm.  For assistance with NSHE’s on-line applicant portal, contact Sherry Olson at (775) 784-4901.

INTERNAL APPLICANTS:  Current employees within the Nevada System of Higher Education MUST use the “Find Jobs” process within Workday to find and apply for jobs at NSHE institutions.  Once you log into Workday and type “Find Jobs” in the search box which will navigate to the internal job posting site.  Locate the specific job posting by typing the requisition number (e.g. R0000000) in the search box

APPLICATION DEADLINE: Applications may be submitted until the position is filled.  The review of materials will begin immediately, however, for full consideration applications should be submitted by February 27, 2022

Job Description

Learn more about the Audio Visual Analyst position and apply through workday.com

The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Audio/Visual Analyst. This is a renewable, full-time, non-tenured, administrative position and reports to the Manager of Audio/Visual Operations, Client Services. The position will be located in Las Vegas, NV.

The NSHE is comprised of eight institutions: two universities, a state college, four community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant challenges and opportunities in serving over 100,000 students and 12,000 employees.

The Audio/Visual Analyst position is responsible for a wide range of work at a high level of difficulty transporting, installing, testing, operating, troubleshooting, and maintaining complex audio/video and data networking technologies associated with the NSHE NevadaNet Networks, which includes; routers, switches, video codecs, videoconferencing bridges, microphones and sound systems, video production switchers, projectors and a variety of electronic media equipment.  This position also provides moderate level data and video network technical support services to NevadaNet network constituents.

GRADE:  C (starting salary range approximately $50,000 – $60,000 and benefits package that includes health, dental, vision, life and retirement.)

APPROXIMATE STARTING DATE:  February 1, 2022

MINIMUM QUALIFICATIONS: A minimum of a bachelor’s degree from an accredited institution of higher education is required; a degree in a technical discipline – Electronics, Computer Science, Information Systems, Audio, Electrical or Communications/Network Engineering is preferred. This position also requires analytical skills, interpersonal, organizational and communication skills, and the ability to work effectively in a collaborative environment. Alternatively, six or more years, direct work experience relating to data, audio, video and/or voice communications systems/networks coupled with at least two years of formal education or training in a related field may be substituted for the bachelor’s degree as qualification for this position.

Travel statewide will also be required as necessary to provide support, gather information needed for technical analysis and/or preventive maintenance activities necessary to accomplish the desired objectives. Travel both inside and outside the State of Nevada will also be required from time to time in order to attend training or to represent SCS at conferences and administrative meetings. Since a portion of this travel may be by motor vehicle, the incumbent will be required to have a valid Nevada driver’s license.

The position is expected to work dedicated alternating support shifts.  The expected hours are Monday thru Friday 8:00 a.m. to 5:00 p.m.; however, these hours are subject to change including a shared on-call rotation shift and subject to weekend and holiday work to meet deliverables.

KNOWLEDGE, SKILLS, AND ABILITIES:  Successful candidates must possess the following knowledge, skills and abilities.  Applicants should address following items in their letter of application:

KNOWLEDGE:

• Familiarity with network fundamentals
• Understanding of audio/visual production essentials and capacity to understand standard practices and procedures of delivering A/V services
• Capacity to research, test, and provide basic analysis of relevant new technologies, tools, and methodologies
• Skilled in the use of common business software (e.g. Visio, Word, Excel, PowerPoint)
• Certified Technology Specialist (CTS) Certification provided by InfoComm or ability to obtain certification within two (2) years of appointment

ABILITY:

• Ability to become skilled at reading and interpreting schematics and manuals (i.e. electrical, electronic, digital logic, installation and wiring diagrams)
• Ability to learn, interpret, and apply work procedures associated with networks and network security practices, routing and routed protocols, video codec configurations, video scheduling and control systems, local and carrier networks, and audio/visual production
• Ability to become skilled at operating and maintaining audiovisual equipment and advise on the use of electronic media and audiovisual equipment
• Ability to work outside of standard business hours and travel statewide
• Ability to safely move and relocate objects weighing up to 75 lbs.
• Demonstrated ability to work effectively and professionally in a collaborative team environment

SKILLS:

• Capacity to work and be productive independently
• Readiness to analyze, troubleshoot, and solve problems
• Ability to communicate effectively both verbally and in writing
• Interpersonal skills to establish and maintain good working relationships with VIPs, customers, and co-workers.

RESPONSIBILITIES:  The duties of this position will include, but not be limited to, the following areas of responsibility within Client Services:

• Installs, tests, operates, maintains, troubleshoots, and performs preventative maintenance activities in support of NSHE’s statewide video and data network
• Monitors NSHE video/voice/data performance to ensure overall network quality and availability
• Technical support for NSHE statewide video network (NevadaNet), System Computing Services and System Administration’s Video Conference Board/Conference room Audio/Visual Systems.
• Technical Audio/Visual Productions and Support for various Board of Regents and System Administration meetings, including setup/breakdown, transport, and A/V production
• Collaborates with network end users for the purpose of assessing, implementing and training for ongoing customer video network requirements
• Documents network and A/V systems topologies, asset inventories, technical, or historical documentation requirements
• Other duties as assigned

TO APPLY: The application process will be handled through the Workday on-line search process.  Application materials must include a current resume, detailed cover letter, and names, addresses and telephone numbers of four professional references willing to be contacted.  Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience.  Applications will be considered incomplete without all requested materials.  References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant.  The review of materials will begin immediately.  Materials should be addressed to Sherry Olson, Human Resources, and are to be submitted via on-line application at http://system.nevada.edu/Careers/index.htm.  For assistance with NSHE’s on-line applicant portal, contact Sherry Olson at (775) 784-4901.

Job Description

Learn more about the Workday Business Intelligence Developer position and apply through workday.com

The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Workday Business Intelligence Developer or Senior Business Intelligence Developer. This is a renewable, full-time, non-tenured, administrative position and reports to the Assistant Director for Development and Integration. The position may be located in either Reno or Las Vegas, Nevada.

The NSHE is comprised of eight institutions: two universities, a state college,

four community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant opportunities in serving over 105,000 students and 12,000 employees.

The positions will support the NSHE Workday system environment and provide continuing data reporting and business intelligence support of Workday’s cloud-based administrative solution creating a unified Human Resources, Payroll and Financial Management system for the Nevada System of Higher Education.

SALARY GRADE: C (starting salary range approximately $70,000 – $93,000 and benefits package that includes health, dental, vision, life and retirement.)

APPROXIMATE STARTING DATE: June 1, 2022

MINIMUM QUALIFICATIONS: Successful candidates must have an earned Bachelor’s Degree in Information Systems or a related field with five years of directly applicable experience.

Preferred experience:

• 5+ years developing reporting solutions with ERP software
• 5+ years Human Resource, Payroll or Financial software application experience
• 5+ Years Business Intelligence reporting experience
• 5+ Years Data warehousing experience and/or Big Data
• EDI, Web Services, XML, XSLT, Java experience
• Workday ERP systems and reporting
• The incumbent must have the ability and interest to learn new techniques, tools and methodologies
• Background and experience in higher education and/or expertise for a large enterprise or university

KNOWLEDGE, SKILLS, AND ABILITIES: Successful candidates must possess the following knowledge, skills and abilities. It is recommended that applicants for this position address each of the following items in the letter of application:

• Strong analysis and ability to creatively solve complex problems;
• excellent verbal and written communication skills;
• strong interpersonal skills and tact;
• strong customer service and service management focus
• ability to function in a team;
• ability to understand the technical aspects of the information technology services
• provided by SCS;
• ability to understand SCS resources and procedures;
• ability and interest to learn new techniques, tools and methodologies.

RESPONSIBILITIES: The duties of this position will include, but not be limited to, the following areas of responsibility:

The major purpose of this position is to develop, support, and maintain various types of data reports, queries, and extracts for the Workday enterprise system environment. Responsibilities will include design and analysis, gathering functional requirements, reporting system administration, maintaining documentation, and development skills using various types of analytics tools and Workday reporting features. Design timely and accurate dashboards, reports, presentations, and visual aids used to educate, inform and influence the decisions of HR/Finance and business leaders within NSHE. Analyze existing production reporting and programming logic to provide more efficient operations or to identify difficulties. Revise logic and procedures involved, as necessary. Identify the data model and security requirements including role-based permissions for HR and Financial reporting solutions. Provide necessary statutory and legally required reports globally as mandated by government agencies, state agencies and /or work councils. Develop, test and evaluate reports, dashboard and big datasets. Effectively communicate with NSHE stakeholders throughout the development processes.

TO APPLY: The application process will be handled through the Workday on-line search process. Application materials must include a current resume, detailed cover letter, and names, addresses and telephone numbers of four professional references willing to be contacted. Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience. Applications will be considered incomplete without all requested materials. References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant. The review of materials will begin immediately. Materials should be addressed to Sherry Olson, Human Resources, and are to be submitted via on-line application at http://system.nevada.edu/Careers/index.htm. For assistance with NSHE’s on-line applicant portal, contact Sherry Olson at (775) 784-4901 or solson@nshe.nevada.edu.

INTERNAL APPLICANTS: Current employees within the Nevada System of Higher Education MUST use the “Find Jobs” process within Workday to find and apply for jobs at NSHE institutions. Once you log into Workday and type “Find Jobs” in the search box which will navigate to the internal job posting site. Locate the specific job posting by typing the requisition number (e.g. R0000000) in the search box

APPLICATION DEADLINE: Applications may be submitted until the position is filled. The review of materials will begin immediately, however, for full consideration applications should be submitted by May 1, 2022.

Job Description

Learn more about the Senior Information Security Analyst position and apply through workday.com

The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Senior Information Security Analyst.  This is a renewable, full-time, non-tenured, administrative position and reports to the Chief Information Security Officer (CISO).  The position will be located in either Las Vegas or Reno, Nevada.  

The NSHE is comprised of eight institutions: two universities, a state college, four community colleges and a research institute.  The public system of higher education in Nevada continues to experience growth with significant opportunities in serving over 105,000 students and 12,000 employees. 

The priorities for the Senior Information Security Analyst are:

•  Work as a highly collaborative and team-oriented member in the Information Security Operations (ISO) group
• Be able to understand and relate to the balance between end-user productivity and cyber security concerns
• Manage the systems responsible for monitoring unusual or suspicious activities.
• Respond to security incidents in conjunction with the ISO team.
• Handle related forensic investigations in a professional and confidential manner
• Actively participate with ongoing security assessments, audits, and mitigation strategies.
• Review and interpret activity and security event logs.
• Monitor and maintain information security infrastructure and/or policies and procedures to protect information systems from compromise, destruction, and unauthorized use.
• Review, develop, and deliver information security awareness training.
• Identify and evaluate new information security technologies to remediate vulnerabilities and threats.
• Assist the CISO and General Council with Freedom of Information (FOIA) requests.

SALARY GRADE:  C  (Salary range: $50,000 – $75,000)  and is commensurate with education, experience, and training.) Benefits package includes health, dental, vision, life, and retirement benefits.

APPROXIMATE STARTING DATE:  August 1, 2022

MINIMUM QUALIFICATIONS:  Minimum of a Bachelor’s degree with six years of related experience, or a Master’s Degree with four years of related experience from an accredited institution in information technology, cybersecurity, or equivalent. Related experience includes but is not limited to, working in cybersecurity incident management, malware analysis, vulnerability assessment, penetration testing, computer, and network forensics, performing risk assessment and implementing mitigation strategies.

Qualification in Certified Information Systems Security Professional (CISSP) or Certified Information Systems Auditor (CISA) is preferred, but not required.

KNOWLEDGE, SKILLS, AND ABILITIES:  Successful candidates must possess the following knowledge, skills, and abilities.  It is recommended that applicants for this position address each of the following items in the letter of application:

•  Enterprise security architecture and working knowledge of Active Directory/Azure, inventory or desktop management systems such as KACE, MS Defender, Symantec Endpoint protection, Splunk, Tenable, etc.
• Information security principles, theories, standards, practices, protocols, and procedures.
• Risk assessment, vulnerability and threat management.
• Asset and endpoint security.
• Communications and security operations.
• Application and use of cryptology.
• Disaster recovery and business continuity planning.
• Information security frameworks, such as NIST and ISO 27000.
• Government regulations and industry standards, such as HIPAA, FERPA, FISMA, PCI, etc.
• Use network scanning and vulnerability tools to interpret the results and validate remediation efforts.
• Effectively articulate highly technical processes and information to a non-technical audience.
• Research, gather, and collate information; write clear and concise reports
• Effectively choose, deploy and use tools for security and risk assessment as related to all areas of information security.
• Strong interpersonal, verbal, and written communication skills.
• Critical thinking and problem solving.
• Perform duties with little supervision.
• Technical skills, such as networking desktop environments, web browsers, and server operating systems.
• Good time management skills.
• Skills to determine appropriate and effective security configurations for enterprise desktop environments, servers, information systems, databases, etc.,

RESPONSIBILITIES:  The duties of the Senior Information Security Analyst position will include, but not be limited to:

•  Providing administration, management, and maintenance of information security technology infrastructure.
• Accountability for the operational, governance, and compliance functions for information security.
• Works as part of the Information Security Operations team and participates on projects, committees, and work/focus groups as needed.
• Assists in the creation of enterprise security documents (policies, standards, baselines, procedures and guidelines).
• Architects, implements, monitors, and maintains vulnerability scans for NSHE networks, systems, and services to assess effectiveness and identify weaknesses and vulnerabilities.
• Assist other institutions, as needed, with monitoring systems for security events and providing guidance in improving overall security posture.

TO APPLY: The application process will be handled through the Workday on-line search process.  Application materials must include a current resume, detailed cover letter, and names, addresses and telephone numbers of four professional references willing to be contacted.  Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience.  Applications will be considered incomplete without all requested materials.  References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant.  The review of materials will begin immediately.  Materials should be addressed to Sherry Olson, Director of Human Resources, and are to be submitted via on-line application at http://system.nevada.edu/Careers/index.htm.  For assistance with NSHE’s on-line applicant portal, contact Sherry Olson at (775) 784-4901.

INTERNAL APPLICANTS:  Current employees within the Nevada System of Higher Education MUST use the “Find Jobs” process within Workday to find and apply for jobs at NSHE institutions.  Once you log into Workday and type “Find Jobs” in the search box which will navigate to the internal job posting site.  Locate the specific job posting by typing the requisition number (e.g. R0000000) in the search box

APPLICATION DEADLINE: Applications may be submitted until the position is filled.  The review of materials will begin immediately, however, for full consideration applications should be submitted by July 8, 2022.

Job Description

Learn more about the Workday Integration Developer or Workday Senior Integration Developer position and apply through workday.com

The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Workday Integration Developer and/or Senior Workday Integration Developer. This is a renewable, full-time, non-tenured, administrative position and reports to the Assistant Director, development and Integrations. The position will be located in Reno or Las Vegas, Nevada.

The NSHE is comprised of eight institutions: two universities, a state college, four community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant opportunities in serving over 105,000 students and 15,000 employees.

A Workday Integration Developer is responsible for the development, support, and maintenance of Workday integrations provided by System Computing Services (SCS) to the Nevada System of Higher Education (NSHE) community. SCS applications support the business functions of the NSHE campuses which include but is not limited to, Payroll, Finance, HRMS, Benefits and Student Financials.

SALARY GRADE: C (Workday Integration Developer: $80,000 to $95,000 OR Senior Workday Integrations Developer: $95,000 to $110,000 commensurate with education, experience, and training) Benefits package includes health, dental, vision, life, and retirement benefits.

APPROXIMATE STARTING DATE: August 1, 2022

MINIMUM QUALIFICATIONS:

Workday Integration Developer: A minimum of a Bachelor’s Degree is required + 2 yrs. directly applicable experience. A degree in Information Systems or a related field is preferred. Alternatively, 6 or more year’s direct experience in Enterprise Resource Planning (ERP) systems (PeopleSoft, SAP, Oracle, Salesforce, Netsuite, Taleo, or other SaaS and On-Premise ERP systems) and at least two years of formal education or training in a related field may be substituted for a Bachelor’s Degree. Candidate should have functional experience in the areas of Finance, HCM, or Payroll/Time Tracking, Report Writing, Security or Workday integrations.

Senior Workday Integration Developer: A minimum of a Bachelor’s Degree is required + 4 yrs. directly applicable experience or Master’s Degree in computer related field with 2 years directly applicable experience. Alternatively, 8 or more year’s direct experience in Enterprise Resource Planning
(ERP) systems (Workday, PeopleSoft, SAP, Oracle) and at least two years of formal education or training in a related field may be substituted for a Bachelor’s Degree. Candidate must have a minimum of 2 years of Workday integrations experience. Additional experience may include functional experience in the areas of Finance, HCM, Payroll/Time Tracking, Security or Report Writing.

KNOWLEDGE, SKILLS, AND ABILITIES: Successful candidates must possess the following knowledge, skills and abilities. It is recommended that applicants for this position address each of the following items in the letter of application:

Required Skills:

• Strong analysis and ability to creatively solve complex problems
• Excellent verbal and written communication skills
• Fostering trusting relationships with customers, co-workers and supervisors.
• Provide excellent customer service.
• Strong interpersonal skills and tact
• Ability to function in a team
• Ability to understand the technical aspects of ERP information technology services
• Provide integration support to users of Workday.
• Basic understanding for reports and how they function in Workday.
• Should have ERP (SAP, PeopleSoft, Workday) experience in one or more core areas (Finance, HCM, Payroll)
• Basic understanding of integrations within Workday.
• Ability to analyze and document customer needs and requirements.

The Senior Workday Developer must also possess the following:

• Provides advanced integration support to users of Workday.
• Should have Workday fundamentals in two or more core areas (Finance, HCM, Payroll) along
• with reporting and integrations and one must be at advanced level.
• Intermediate level of understanding of reports and how they function in Workday.
• Ability to create advanced and matrix type reports and to communicate complex functional
• specifications and requirements to reporting team.
• Basic understanding of calculated fields in Workday and how they function.
• Advanced level of understanding of EIBs and Integrations in Workday. Must know most
• integration types, how to use them and what integration type is best used for the given requirements.
• Advanced ability to analyze and document customer needs and requirements.
• The incumbent must have the ability and interest to learn new techniques, tools and methodologies.

RESPONSIBILITIES: The duties of this position will include, but not be limited to, the following areas of responsibility:

• Design and Analysis. A detailed analysis of the problem is required to determine the best solution for all inbound and outbound interfaces with Workday. Research and problem solving are required to define a successful solution. An accurate initial definition of the work and a good design will affect the success of subsequent implementation and use. The rapid evolution of information technologies and tools requires researching and learning new techniques and adapting them to NSHE IT processes.
• Implement a solution through coding, documentation, and testing. Skillful coding and thorough testing are required to create an efficient workable programming solution. Sufficient documentation will enable continued support of the application. Accurate, efficient, understandable, and easy to use applications impact the productivity, efficiency and accuracy of NSHE member institutions’ business practices.
• Integration Support. Support existing integrations and keep them up to date based on ever changing Workday updates and vendor requirements. Updates to Workday happen twice yearly and require full analysis of all supported integrations and as vendor systems are updated so to must our systems be tested and updated accordingly to ensure integrations to vendors systems continue to function
• Communication. Communicate with SCS colleagues and with campus customers throughout the processes of creating and maintaining applications. Communication with customers is essential in designing an application and assessing its success. Communication with the SCS programming, operations, systems and customer services staff is essential in forging the team support required for successful service to customers. For customer satisfaction and productivity, it is essential to understand the NSHE customers’ business processes and goals and how available IT applications can facilitate those processes and goals.
• Other functions may be added as appropriate.

TO APPLY: The application process will be handled through the Workday on-line search process. Application materials must include a current resume, detailed cover letter, and names, addresses and telephone numbers of four professional references willing to be contacted. Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience. Applications will be considered incomplete without all requested materials. References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant. The review of materials will begin immediately. Materials should be addressed to Sherry Olson, Human Resources, and are to be submitted via on-line application at https://nshe.nevada.edu/administration/human-resources. For assistance with NSHE’s on-line applicant portal, contact Sherry Olson at (775) 784-3401.

INTERNAL APPLICANTS: Current employees within the Nevada System of Higher Education MUST use the “Find Jobs” process within Workday to find and apply for jobs at NSHE institutions. Once you log into Workday and type “Find Jobs” in the search box which will navigate to the internal job posting site. Locate the specific job posting by typing the requisition number (e.g. R0000000) in the search box

APPLICATION DEADLINE: Applications may be submitted until the position is filled. The review of materials will begin immediately, however, for full consideration applications should be submitted by July 24, 2022

Job Description

Learn more about the Research Engineer OR Senior Research Engineer position and apply through workday.com

The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Research Engineer or Senior Research Engineer.  This is a renewable, full-time, non-tenured, administrative position and reports to the Principal Research Engineer.  The position will be located in Reno, Nevada.  

The NSHE is comprised of eight institutions: two universities, a state college, four community colleges and a research institute.  The public system of higher education in Nevada continues to experience growth with significant opportunities in serving over 105,000 students and 15,000 employees. 

NSHE System Computing Services maintains a wide variety of technology systems and applications to provide services to all NSHE institutions. Additionally, SCS is the home of NevadaNet, the primary network connectivity provider for all NSHE institutions as well as many K-12 schools, state agencies, libraries, medical facilities, and other community anchor entities. The Research Engineering group is a new dedicated mission area within NSHE, designed to increase technology capabilities and coordination across Nevada in science and engineering education, research, and associated public services as Nevada emerges as a regional leader in wide-area science and service. The Research Engineer or Senior Research Engineer leverages SCS/NevadaNet’s central position in NSHE to pioneer implementation of leading-edge technologies as part of statewide digital transformation of connectivity, research, and education. The position is responsible for the architecture, development, and maintenance of research-facing networks and computing systems at SCS, and within key Statewide programs directly supported by SCS (such as the Nevada EPSCoR Office, Nevada Seismological Laboratory, and State Climate Office). Primary areas of focus will be assigned based on the incumbent’s skills and State research/education technology development priorities. Secondary areas of focus will be assigned where needed for training and ancillary support of SCS Network Services and System Engineering teams. Areas of focus include but are not limited to elements of data network hardware and software (e.g., fiber, copper, and wireless circuits, routers, switches, wireless gateways, edge computing hosts), network monitoring (e.g., SNMP, PerfSonar, Nagios, Intermapper), network control (e.g., routing protocols, security, automation), data and computing systems (e.g., databases, store & forward protocols, visualization, throughput computing, high performance computing), and operating system and virtualization environments (e.g., Linux, Windows, software containers, public/private cloud architectures). Technologies and solutions piloted by this position in research service areas will also contribute to long-term planning and evolution of production NevadaNet and System Computing Services architectures. Under normal supervision, incumbents combine independent thinking, effective communication, and problem solving across a wide range of work at the highest level of complexity to ensure that institutional-scale or statewide team research, education, and connectivity projects have the necessary technology tools to accomplish the objectives of our universities, colleges, institutes, and community partners.

STARTING SALARY: Grade C (starting salary range approximately $75,000 – $90,000 for Research Engineer and $90,000 – $110,000 for Senior Research Engineer) Benefits package includes health, dental, vision, life, and retirement.

APPROXIMATE STARTING DATE: October 1, 2022

MINIMUM QUALIFICATIONS:

The candidate should possess a fluency in data networking, relevant operating systems, programming/scripting languages, hardware configuration and maintenance, and tools plus have a working knowledge of relevant system environments commonly used in wide-area networks and/or academic computing. Work experience must be in a field directly related to Information Technology or Information Security. Preference will be given to candidates whose work experience is directly applicable to performing or contributing to research and development in a technical field of science or engineering; and/or whose relevant experience is in a higher education or academic environment.

Research Engineer: A minimum of four (4) years of experience and a bachelor’s degree is required; a degree in computer science or related technical field and/or an advanced degree are preferred.  Alternatively, nine (9) or more years of direct experience in the position’s primary areas of expertise for a multi-user, complex enterprise or university may be substituted for a bachelor’s degree.

Senior Research Engineer: A minimum of six (6) years of experience and a bachelor’s degree is required; a degree in computer science or related technical field and/or an advanced degree are preferred.  Alternatively, nine (9) or more years of direct experience in the position’s primary areas of expertise for a multi-user, complex enterprise or university may be substituted for a bachelor’s degree.

KNOWLEDGE, SKILLS, AND ABILITIES:  Successful candidates must possess the following knowledge, skills and abilities.  It is recommended that applicants for this position address each of the following items in the letter of application:

• Advanced knowledge of computer networking, server, operating system, and data concepts directly applicable to wide-area networking, internet-of-things, cloud architecture, cluster computing, and user management.
• Experience in computing and networking hardware deployment and operation.
• Experience in OS (especially UNIX/Linux) systems administration and management.
• Experience in software infrastructure deployment, management, and automation.
• Knowledge of database concepts and operations.
• Knowledge of IT systems monitoring, telemetry methods, and basic analytics.
• Experience analyzing and troubleshooting technology as part of pilot or R&D deployments.
• Experience with one or more scripting or code-as-infrastructure languages and tools (for example: Linux/bash, Python, Windows/Powershell, C++, SSH, Git, Ansible, Docker, Elasticsearch, Prometheus, Grafana).
• Experience with Microsoft productivity tools (Visio, Word, Excel, Teams, Sharepoint).
• Ability to effectively prioritize multiple tasks based on criticality and workload.
• Ability to effectively communicate with users, peers, and management objectively and with a courteous and professional attitude.
• Ability to discern when independent action, peer collaboration, or escalation through a chain of command is needed to resolve issues.
• Ability to exercise strong analytical and problem-solving skills with a creative mindset.
• Effective verbal and written communication skills across a variety of audiences, including technical and non-technical users, team members, and managers.
• Ability to research, pilot, and provide in-depth analysis related to new technologies, tools, and methodologies.
• Experience performing routine technical tasks and solving problems of low to medium complexity relevant to R&D initiatives within NSHE.
• Ability to meticulously analyze and troubleshoot problems.
• Experience participating in the implementation of technically complex projects affecting many end-users.
• Ability to work non-standard hours, i.e. some nights and weekends, participate in research team meetings, and travel to remote sites or SCS datacenters as needed, in support of SCS’s research-facing operations.
• Familiarity with system and service lifecycles, including selection, procurement, design, maintenance, and decommissioning.

The Senior Research Engineer must also possess the following:

• Ability to perform most work independently and without direct supervision.
• Expert knowledge of computer networking, server, operating system, and data concepts directly applicable to wide-area networking, internet-of-things, cloud architecture, cluster computing, and user management.
• Experience in design/deployment of data networks, especially wide-area networks and/or sensor networks.
• Experience with Science and Research DMZ networks.
• Experience in software infrastructure design, deployment, and management.
• Subject Matter Expert (SME) level understanding of OS (especially UNIX/Linux) systems administration.
• Experience in cloudy/foggy computing environments.
• Demonstrated ability to successfully lead complex technical projects and systems operations.
• Experience in leading project-related documentation efforts.
• Experience performing difficult technical tasks and solving problems of medium to high complexity relevant to R&D initiatives within NSHE.
• Ability to teach and train peers and less-experienced colleagues in the design/operation of technologies as one of SCS’s technical subject matter experts.
• Ability to proactively identify potential solutions to R&D needs and effectively communicate the advantages and disadvantages of those solutions to peers and leadership.

RESPONSIBILITIES:  The duties of this position will include, but not be limited to, the following areas of responsibility:

• Install, configure, test, tune, and perform diagnostic and preventive maintenance activities in support of research computing, data, and network functions and services across NSHE. 
• Ensure efficient, secure, and reliable operation of technology environments that face research, education, and public service.
• Analyze and diagnose hardware and software failures, implement corrective action necessary to restore system operations, and proactively develop and implement upgrades/changes.
• Ensure applicable security policies and procedures are taken into consideration throughout the system lifecycle to provide reliable, accurate, and efficient systems which meet NSHE’s research, education, and public service needs. 
• Research, evaluate, design, and test new architectures, hardware, software, virtualization, best practices, utilities, methodologies, and management technology elements. 
• Develop and maintain operating procedures and problem/change workflows for research networks, computing, software, and data environments. 
• Pursue collegial integration across NSHE institutions with students, faculty, and staff through project collaboration, solutions development, training opportunities, and committee service.
• Work directly with state-wide research/service programs within NSHE to advance research/service data workflows and applications between these programs and their stakeholders.
• Collaborate with SCS and NSHE technical colleagues as new research-facing technology solutions are developed and coordinated. 
• Document infrastructure topology, asset inventories, customer and vendor service agreements as well as other administrative, technical, or historical documentation as needed.
• Contribute to nationally and internationally impactful science and engineering working groups with networking and technology applications.

Travel within the State of Nevada is occasionally required to perform assigned duties.

TO APPLY: The application process will be handled through the Workday on-line search process.  Application materials must include a current resume, detailed cover letter, and names, addresses and telephone numbers of four professional references willing to be contacted.  Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience.  Applications will be considered incomplete without all requested materials.  References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant.  The review of materials will begin immediately.  Materials should be addressed to Sherry Olson, Human Resources, and are to be submitted via on-line application at https://nshe.nevada.edu/leadership-policy/administration/human-resources/. For assistance with NSHE’s on-line applicant portal, contact Sherry Olson at (775) 784-4901.

INTERNAL APPLICANTS:  Current employees within the Nevada System of Higher Education MUST use the “Find Jobs” process within Workday to find and apply for jobs at NSHE institutions.  Once you log into Workday and type “Find Jobs” in the search box which will navigate to the internal job posting site.  Locate the specific job posting by typing the requisition number (e.g. R0000000) in the search box

APPLICATION DEADLINE: Applications may be submitted until the position is filled.  The review of materials will begin immediately, however, for full consideration applications should be submitted by September 18, 2022.