Friction Free
The NSHE SCS 2023-2025 Biennial Plan
Innovations
Student Success
PeopleSoft Summit
50% Complete
Expected completion: Q3 2024
Mobile-Friendly Experience
25% Complete
Expected completion: Q1 2025
Multi Factor Authentication (MFA)
10% Complete
Expected completion: Q3 2025
Access
Initial eduroam Buildout
Complete!
Complete and continually adding new customers
Rural Broadband Experience
10% Complete
Expected completion: Q4 2025
Decision Support
Exploring Workday Platform Modules (Extend, Prism, Learn)
50% Complete
Expected completion: Q4 2025
Portfolio Management
75% Complete
Expected completion: Q4 2024
Customer Satisfaction
Service Management Initiative
25% Complete
Expected completion: Q1 2025
Expanding Privacy Protection
75% Complete
Expected completion: Q4 2024
Research
Scalable Research and Teaching Environment
50% Complete
Expected completion: Q1 2025
Private Cellular Field Network
10% Complete
Expected completion: Q4 2025
InCommon Federation
Complete!
Completed Q1 2024
Asset Protection
NSHE-Wide Incident Response Plan
50% Complete
Expected completion: Q2 2025
Security Simulation Series
Complete!
Completed 2024 and ongoing annually
Disaster Recovery Planning
25% Complete
Expected completion: Q2 2025
Building Security Enhancements
25% Complete
Expected completion: Q4 2024
Water Conservation Initiatives
40% Complete
Expected completion: Q1 2025
Operations
Administrative Information
Workday Platform for
- Finance
- Human Resources
- Payroll
- Grants Administration
Information Security
- Threat Detection
- Identity and Privacy Protection
- Legal Compliance
- Platform Management
- Cybersecurity Training
Infrastructure Services
- Network Design
- Internet Connectivity
- Managed Hosting
- Identity Management
- Data Center Co-Location
Research Engineering
- Field Science Networks Support
- Research and Education
- DMZ Services
- Grants Writing
- Grant Project Leadership
Student Information
PeopleSoft Platform For
- Recruiting
- Admissions
- Financial Aid
- Student Records
- Academic Advisement
User
Services
- Interactive Video Service
- Event Production
- Endpoint Management
- Applications
- Web Solutions
- Service Desk
Support Operations
- Project Management
- Governance Support
- NSHE-Wide Contracts and Software Licensing
- Business Management
Guardrails
Guardrail #1
Strategic Alignment
Prioritize investments to align with NSHE goals
Guardrail #2
Customer Experience
Serve our customers with friction-free experiences
Guardrail #3
Operational Excellence
Continuously improve services to exceed expectations
Guardrail #4
Risk Management
Protect digital investments from internal problems and external threats
Values
Collaboration
Commitment
Excellence
Integrity
Respect
Stewardship
SCS Goes Above and Beyond
SCS is a responsive reliable resource that connects NSHE and Nevada through highly valued shared digital services. Our vision is to make our customers’ experience as friction free as possible.