Scope

System Computing Services provides:

  • Monitoring of power, climate, access, and other environmental controls
  • Fire detection and suppression system
  • Stable and redundant electrical power with UPS and backup generator
  • Floor and rack space
  • Network connectivity to NSHE NevadaNet with redundant high-speed Internet connections
  • On-site physical security including key card access and video surveillance monitoring
  • Published maintenance windows and change management procedures
  • Access to the data center 24 hours per day, seven days a week

Client Responsibilities

  • Provide personnel contact information for emergencies, support, and data center access to be updated quarterly or as changes occur
  • Provide design parameters for electrical power, network bandwidth, and other installation requirements
  • Provide 90-day advance notification for review of large-scale colocation changes, such as addition or removal of racks or increased power or bandwidth