Scope
System Computing Services provides administration and support for:
- Standard operating system environment (Windows)
- Standard business productivity suites (Office 365, Adobe Creative Cloud, Google Workspace)
- VoIP Telephony and related services
- Email, calendar, and contacts
- Cloud filesharing
- Endpoint security tools
- Desktop videoconferencing
- Request and incident management
Client Responsibilities
- Initiate all support and service requests with the Service Desk
