Okta: Your Business Application Manager

Okta allows NSHE users to access a variety of business applications through a single sign-on (SSO) portal.
Okta can be accessed through this link: https://nshe-scs.okta.com/ which will require your standard
workstation credentials. Some Okta applications also require multi-factor authentication so instructions
for setting up “Okta Verify” as the preferred secure MFA solution follow:

Please Note

No matter what additional authentication you adopt, you may replace, break, or lose a mobile device or change a phone number. This may require your MFA to be reset so you can login again. In such an event, please contact the SCS Service Desk for assistance.

Setting Up “Okta Verify” for Multi-Factor Authentication (MFA)

Okta allows NSHE users to access a variety of business applications through a single sign-on (SSO) portal.
Okta can be accessed through this link: https://nshe-scs.okta.com/ which will require your standard
workstation credentials. Some Okta applications also require multi-factor authentication so instructions
for setting up “Okta Verify” as the preferred secure MFA solution follow:

The Okta Verify App on Your Mobile Device

  1. Using your mobile device, search for “Okta Verify” in your preferred app store.

  2. Download and install the Okta Verify app on your preferred mobile device.

  3. STOP HERE and switch to a computer

Setting Up Okta Verify Options Through the Okta Dashboard

  1. Log into the Okta Dashboard at https://nshe-scs.okta.com.

  2. Open your user settings by clicking on your name in the upper right corner, and then choosing Settings from the flyout menu.

  3. From the Settings page, click on the Edit Profile button.

  4. You will be asked to enter your password to confirm that you are authorized to change profile details. You may also be required to enter a six-digit code texted to your phone.

  5. Once authenticated, you will have the option to update your profile details. Scroll to the bottom of the profile page to find the Extra Verification section. Look for the Okta Verify Mobile App option and click the corresponding Setup button.

  6. A pop-up window will open and prompt you to select your device type. Click the device type that matches the phone where Okta Verify was installed.

  7. You will now be prompted to scan a QR code using the Okta Verify app.

  8. STOP HERE and switch back to your mobile device

Finalizing Okta Verify Setup

  1. Open the Okta Verify app, and click the + button in the lower right corner to add a new account. Tap “Add Account” to get started.

  2. Okta Verify will prompt you to “Allow Camera Access and Push Notifications”. Both permissions are important for the app to function properly. When prompted, tap “Allow” or “Ok” to authorize Okta the appropriate device permissions.

  3. The app will then provide a scanning interface so that you can scan the code on your computer screen.

  4. Point your phone’s camera at the QR code on your screen so that the code is centered in your phone’s scanning interface.

  5. Once the QR code has been scanned by your phone, tap “Done” to confirm your MFA enrollment.

  6. Your device and Okta Verify will be activated for MFA. You should receive an email from Okta confirming that you have enrolled in multi-factor authentication.

  7. If you have multiple MFA options established, you will see a dropdown arrow during login that will allow you to select your method.

Important Note

Once you have successfully set up Okta Verify as an authentication factor, we highly suggest Voice Call as a secondary factor and not using text message at all. You can stop using text message verification by clicking “reset” and following the instructions. Ideally, your “extra verification” section under Okta account settings should look like the picture to the right.