For the most up-to-date information, view the SCS Operational Calendar.
Note
Duration of outage depends on complexity of CS Image. Anticipated outage is 6am Saturday to 1pm Sunday
Critical Security Patches are applied and CS Images are updated on a quarterly basis. These updates take place on the first Saturday of March, June, August, and December.
Note
Workday performs scheduled updates and maintenance weekly, monthly, and quarterly, during which the service is unavailable for use.
| Day / Time | Dates | Tenant Downtime |
|---|---|---|
| Weekly Maintenance Production, Sandbox, Sandbox Preview, and Implementation Tenants | Weekly | Production tenant Friday to Saturday for a maximum of four hours between 11 p.m. and 3 a.m. PST. Sandbox, Sandbox Preview, and Implementation tenants Maximum 12 hours: Friday 6 pm to Saturday 6am Pacific time |
| Monthly Maintenance (Includes Weekly Service Update) Production, Sandbox, Sandbox Preview, and Implementation Tenants | January 17 – 18 April 3 – 4 June 12 – 13 August 14 – 15 November 13 – 14 December 11 – 12 | Production tenant Maximum 8 hours: Friday 11 pm to Saturday 7 am Pacific Time Sandbox, Sandbox Preview, and Implementation tenants Maximum 12 hours: Friday 6 pm to Saturday 6 am Pacific time |
| Quarterly Maintenance Production tenants (Includes Weekly Service Update) | February 21 – 22 May 15 – 16 July 17 – 18 October 16 – 17 | Production tenant Maximum 12 hours: Friday 11 pm to Saturday 11 am Pacific time |
| Feature Release Delivery and Monthly Maintenance (Includes Weekly Service Update) | March 6 – 7 September 11 – 12 | Production tenant will be unavailable for a maximum of 8 hours: Friday 11 pm to Saturday 7 am Pacific time Sandbox, Sandbox Preview, and Implementation tenants will be unavailable for a maximum of 12 hours: Friday 6 pm to Saturday 6 am Pacific time |
| Day / Time | Maintenance Windows |
|---|---|
| Tuesday 5:00am – 6:30am | Linux Servers Routine Maintenance Window Application of routine operating system and security patches to Linux-based servers Services affected General Linux-based production systems SCS hosted web, mail, and application services Workday file transfer services and other file depots |
| Tuesday 11:00pm – Wednesday 2:00am | Non-critical Intel Servers Routine Maintenance Window Automatic application of routine operating system and security patches to non-critical Intel-based servers that do not utilize transparent/active-active redundancy. Services affected General Windows-based dev/test systems iNtegrate Windows-based development and test environment systems Certain AD and Virtualization infrastructure management services |
| Thursday, 11:00pm – Friday 2:00am | Production Intel Servers Routine Maintenance Window Automatic application of routine operating system and security patches to production Intel-based servers that do not utilize transparent/active-active redundancy. Services affected General Windows-based dev/test systems iNtegrate Windows-based development and test environment systems Certain AD and Virtualization infrastructure management services |
| Non-Production Systems Third Saturday of the Month, 12:00am – 7:00am Non-Production – Monthly Production – Quarterly in March, June, September, and December | IBM Power Servers Routine Maintenance Window Application of routine operating system and security patches to IBM Power-based servers. Services affected: General Windows-based production systems iNtegrate Windows-based PRD systems Certain AD and Virtualization infrastructure management services |
| Saturday, 12:00am – 6:00am | For most hardware and software maintenance issues, Systems Engineering targets completing work and having the server platforms stable by 06:00. |
| Day / Time | Maintenance Windows |
|---|---|
| Thursday, 4:00am – 7:00am | For most maintenance issues, Network Services targets completing work and having the network and related systems stable by 06:30. |
| Saturday 10:00pm – Sunday 10:00am | When Network Services and Applications and Systems both have work scheduled during this maintenance window, staff members will coordinate their activities. |
| Sunday 7:00pm – Monday 6:00am | When Network Services and Applications and Systems both have work scheduled during this maintenance window, staff members will coordinate their activities. (Network Services attempts to minimize disruption of Internet connectivity to the University Libraries during the Sunday evening portion of this maintenance window.) |