Note

These instructions only apply for NSHE staff at SCS or System Administration.

What is eduroam?

To learn all about eduroam and request a consultation on adding eduroam to your k-12 school, library, or municipal WiFi please see our Nevada eduroam page.

eduroam is a secure wireless network that allows you to access the internet at tens of thousands of locations around the world, including most NSHE institutions, without having to register and reconfigure your device when you travel. See all the places you can eduroam in Nevada and around the world.

How is eduroam different from free guest Wi-Fi?

Communications between your device and eduroam wireless hotspots are encrypted; eduroam is not an “open” Wi-Fi network. Similar to how web single sign-on (SSO) works, your credentials are securely communicated to SCS, and SCS only tells the eduroam hotspot whether you may connect or not.

Connecting to eduroam for the first time

You only need to do this once per device. We recommend connecting from your office before trying to roam for the first time, in case you run into unexpected trouble.

  1. Open your device’s app store, and install the geteduroam app

    Download the geteduroam app on the Apple app store.

  2. Launch the geteduroam app and choose Nevada System of Higher Education (NSHE SA/SCS).

    A screenshot of the geteduroam app taken from a mobile phone. The text "nevada system of higher education" has been entered into a search field.

    Sign in with your usual username@nshe.nevada.edu username and passphrase (the @nshe.nevada.edu is important).

    A screenshot of the geteduroam app taken from a mobile phone. A login prompt is superimposed over the standard interface.

  3. When prompted, allow the app to save your new wifi settings, then close the app. You do not need to launch the app to connect.

    A screenshot of the geteduroam app taken from a mobile phone. A prominent dialog box in the interface poses the question "geteduroam Wants to Add a Wi-Fi Hotspot Network?". "Cancel", and "Allow" are the available responses.

  1. Visit the eduroam Configuration Assistant Tool (CAT). Click the large blue button that says Click here to download your eduroam installer

  2. Select Nevada System of Higher Education (NSHE SA/SCS) from the Organisation list.

    A screenshot of the "Organisation" dialog box from the eduroam website. A search bar is hightlighted and populated with the text "NSHE". Above the search bar is a button that reads "Nevada System of Higher Education (NSHE SA/SCS)".s

  3. The system will autodetect your operating system and offer the appropriate download. Download and execute the installer.

    Note

    Installer images are taken from the windows install process. Installations on other operating systems will follow similar installation steps.

  4. On the “User Credentials” screen enter your username in the format username@nshe.nevada.edu along with your passphrase.

  5. With the proper credentials entered, the installation will complete. Click the Finish button to exit the installer.

Now You’re eduroaming!

Your device should automatically connect whenever you are in range of an eduroam hotspot. You can also manually connect by selecting eduroam® from your device’s wireless network list.

Getting Support

If you’re having trouble connecting to eduroam away from the SA or SCS buildings, please verify that you included the @nshe.nevada.edu in your username, and that you are using your current passphrase.

If your passphrase hasn’t expired since you last connected, there may be a local wireless issue at the venue you are visiting. Tap someone nearby and ask if they’re eduroaming. If your colleagues can connect but you cannot, please contact the Service Desk for additional support.