Leadership

Dr. Anne Milkovich is the Chief Information Officer for the Nevada System of Higher Education. Anne has over 15 years of experience in higher education including CIO and related roles at the University of Wisconsin Oshkosh and Montana State University. Prior to that, Anne spent 20 years in private sector IT fields and business consulting.

Her education includes an MBA and a doctorate in Higher Education Administration, with research in the practice of academic program prioritization. Her IT experience is primarily in the business management aspects of IT: leadership and management; financial planning and investment management; contracts and acquisitions; portfolio, program, and project management.

Kimberly Fairchild is responsible for day-to-day operations of the office of the CIO. Additional responsibilities include grants, policy, and web content.

Infrastructure Services maintains the state’s research and education network (NevadaNet) connecting all NSHE institutions as well as hundreds of research, education, healthcare, and state agency sites across Nevada. The Infrastructure Services team also manages and delivers server and hosting services through design consultations, enterprise data storage and backup, monitoring, and computing resource management. Other services include provisioning of NSHE-wide identity and access management for employee accounts, federated single sign-on multi-factor authentication, role-based access provisioning, and web, database, and domain name services.

Information and Application Services (IAS) provides institutional administrative support for PeopleSoft Campus Solutions. In addition, IAS is responsible for Campus Solutions Feature Enhancements, Modifications, and Interfaces; managing quarterly updates, version releases and upgrades to Campus Solutions Systems; and is the administrative support for all legacy and current Data Warehouses.

Information Security Services provides NSHE-wide support through security recommendations, guidelines, and procedures, along with education, communication, and awareness programs. Information Security Services also works with NSHE institutions to protect NSHE digital assets and maintain confidentiality, integrity and availability of protected information and infrastructure, while being mindful of balancing security, privacy, functionality, and ease of use.

Client Services manages and staffs the SCS Service Desk, providing a single point of contact and tier 1 support for SCS services. Client Services is also responsible for service and support of videoconferencing, A/V and event technology, endpoint management, web development, application administration, and assorted user services including training, documentation, and desktop support.